Terms of use user

Last Updated: 1st June 2016

This document is an electronic record in terms of the Indian Contract Act, 1872, Information Technology Act, 2000 and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Bunker User Application (as defined hereunder) and/or www.bunker.co.in (“website???).

The domain name www.bunker.co.in and Bunker User Application (hereinafter referred to as “Application” or “App???) is owned and operated by Bunker Technologies Private Limited, a company incorporated under the Companies Act, 2013 with its registered office atFlat No. B-1602, Shelter Park, Plot No.207/208/209, Sector-10, Kharghar – 410210, Maharashtra, India…

Bunker Technologies Private Limited (“Bunker??? or “Company???) is in the business of providing a platform to the users for maintaining their financial records in one place, getting renewals alerts, reminders  and helping the users in connecting with Agent(s) of the Banking, Financial Services and Insurance (“BFSI???) industry for receiving related services through Mobile technologies. Bunker requests you to carefully go through these terms & conditions (“Terms of Use??? or “Agreement??? or “ToU??? or “Terms???) to use or avail the access of the technology platform. If you continue to browse and use this Website, you irrevocably and unconditionally are agreeing to comply with, abide by and be bound by all the obligations as stipulated in the following terms and conditions of use, which together with our privacy policy and any other applicable policies which are incorporated herein by way of reference or available by hyperlink on the Website, shall govern Bunker’s relationship with you in relation to the Website. These Terms supersede all previous oral and written terms and conditions (if any) communicated to you and shall act as an Agreement between Bunker and Users.

Definitions

“AMFI??? shall mean Association of Mutual Funds in India.

“ARN??? shall mean AMFI Registration Number (ARN).

“Agent??? or “Bunker Agent??? shall mean the agent linked to the Application in the user account, including Mutual Fund Agent or Insurance Agent or bank relationship managers or an agent or any authorised distributor agents (holding a valid licence issued by IRDA and/or AMFI) or BFSI expert , etc.

“Apps” or “Application??? or “Bunker User Application??? shall mean and include this mobile Application and related websites and Bunker’s mobile applications, used by the Customer and/or their representatives and connected to the Bunker Agent and/or including and any other Apps we release for the Customer.

“Bunker???, “Company,” “we,” “us,” or “our” means Bunker Technologies Private Limited and any other companies that are subsidiaries and affiliates of Bunker.

Customer??? or “Registered Customer??? shall mean a consumer of the Services or his/her representatives or affiliates, registered on the Website, whether through self-registration or through you or registered customers searching for Bunker Agents through the Website and/or the customers who are connected to you via Bunker User Application.

“Content” means text, graphics, software, scripts, images and any other material entered, processed, contained on or accessed through the Apps, including Content created, modified, validated or submitted by Customers.

 “Customer Data??? shall mean and include the Customer’s documents (including but not limited to, financial documents, policy documents, bank receipts, etc.) and any such information provided by Customer in the Website or provide by the Agent on behalf of the Customer on the Website. The information provided as Customer Data is owned by the Customer and is portable in giving the Customer right and license to the share it with other Agents.

 “Insurance Agent??? shall mean that the user is duly licensed by IRDA to sell insurance policies.

“Mutual Fund Agent??? shall mean AMFI Registered Mutual Fund Advisors (ARMFA), having a valid AMFI Registration Number (ARN).

“Service(s)”means services provided by the Company (whether or not upon receiving any Subscription Fees), through the Apps or Website, including but not limited to Customer locating Bunker Agents through the Website and vice-versa, listing of your profile and contact details to be made available to the Agent linked to your account. The Services may change from time to time, at the sole discretion of Bunker.

“Subscription Fees??? shall mean the subscription charges to be paid by the Customer for procuring the Services of the Company.

“Website??? shall mean and include the world wide web (browser based), as well as the software and mobile Application(s) accessed through or downloaded from the App store i.e. Android or IOS might be used or accessed at any other platform where the Website can be accessed from on mobile phones, tablets and any such other devices, like, mobile application (whether or not on android or IOS) or any other platform as provided the Company.

“You/you??? or “Your/your??? or “User/user???   shall mean any person or user or viewer or Customer who views, browses, accesses or uses our Website by registering and/or subscribing for the Services on the Application (whether or not an individual including but not limited to any such person authorised by you to access or use the Website on your behalf, like your juniors, assistants, etc.).

Acceptance of Terms

Your use of the Websites is subject to these Terms, which may be updated, amended, modified or revised by us from time to time without any notice to you. It is important for you to refer to these Terms from time to time to make sure that you are aware of any additions, revisions, amendments or modifications that we may have made to these Terms of Use. Your use of the Website and engagement with us constitutes your acceptance of these Terms of Use.

You are granted permission to use the Service, provided that you comply with the Terms. BY ACCESSING AND USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND NO ADDITIONAL PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE SHALL BE REQUIRED. IF YOU DO NOT AGREE TO THESE TERMS AT ANY TIME, PLEASE DO NOT USE THE SERVICE. IF ANY TERMS OF THIS AGREEMENT CONFLICT WITH ANY OTHER DOCUMENT/ELECTRONIC RECORD, THE TERMS AND CONDITIONS OF THIS AGREEMENT SHALL PREVAIL, UNTIL FURTHER CHANGE / MODIFICATIONS ARE NOTIFIED BY BUNKER.

Website Use

You acknowledge that in accessing and using the Services offered by the Company, you may utilize the content and Services offered on the Website. You agree to follow these Terms for the use of Website as may be specified on Website from time to time. Notwithstanding such acceptance of the Website Terms, You acknowledge and agree to the following, that:

  • You are authorised to provide the Content using the Application.
  • You allow the Agent to access the Content using the Services and provide you related services, as required by you.
  • Bunker is no not acting in capacity of an Agent, and is not AMFI registered distributor and advisor of mutual funds, in accordance with the details provided to the Agent by the Customer on the Website, from time to time.
  • Bunker does not sell insurance policies (including not limited to health/life insurance, general insurance, motor insurance, etc.) to the Customers nor provides after-sales service including assisting at the time of a claim.
  • You shall not copy, reproduce, sell, redistribute, publish, enter into a database, display, perform, modify, transmit, license, create derivatives from, transfer or in any way exploit any part of any information, content, materials, Services available from or through the Website, except that which user may download for personal, non???commercial use.
  • You will not use Website for any purpose that is unlawful, or prohibited by these Terms. User also agree that user will not use the Websites in any manner that could damage, disable or impair the Websites or interfere with any other person’s use or enjoyment of the Website.
  • The software and hardware underlying the Website as well as other internet related software which are required for accessing the Website are the legal property of the respective vendors and/or Bunker. The permission given by the Company to access the Website will not convey any proprietary or ownership rights in the above software/ hardware. You agree that you will not attempt to modify, translate, disassemble, decompile or reverse engineer the software/hardware underlying the Website or create any derivative product based on the software / hardware.
  • The data and information provided by the Company on the Website does not constitute advice and shall not be construed as an advice and shall not be relied upon by you while receiving any advice from the Agent.
  • Company is not responsible for the availability of content or other services on third party sites linked from the Website. You agree and are aware of the fact that the access of hyperlinks to other internet sites are at your own risk and the content, accuracy, opinions expressed, and other links provided by these sites are not verified, monitored or endorsed by the Company in any way. Company does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third party websites.
  • Your use of the Websites is subject to these Terms and Company has the absolute discretion to update, modify, amend, revise or supplement any of these Terms (including, without limitation, Services, pricing and payment terms set forth in “Subscription Fees???) at any time without prior notice for such changes. Any such amendment shall be effective immediately. It shall be your responsibility to review these Terms periodically for any updates/changes. User agrees that the information and assistance provided on the Website are true to the knowledge of the Company and should not be construed as any advice and that Company shall have no liability for any discrepancy in any such information or assistance. Your use of the Website and engagement with Bunker constitutes your acceptance of these Terms of Use.
  • User acknowledges that the Services or any part thereof of, shall required third party services such an internet connection from an internet services provider (“ISP???). An account may be accessed through offline, without accessing the services of ISP. In the event user is not able to access the account offline, user understands and acknowledges that it shall not be the responsibility of the Company and in no way will the Company be liable for such failure to access and these Terms of the Websites will continue to be applicable to user for the use of the Services.
  • Mere use of the Website, shall be construed as your intent to contract with Bunker and shall constitute Your binding obligations, with Bunker.
  • You understand and agree that it is your responsibility to check the Website Terms carefully before accessing or using or transacting on our Website.
  • As long as you agree to comply with these Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. You acknowledge and understand that use of the Website shall be at your own risk and you have the discretion of not using the Website.
  • Company shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of the Company to perform any of its obligations under these Terms or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure event and in such case its obligations shall be suspended for so long as the Force Majeure event continues.
  • All information, content, materials, products (including, but not limited to text, content, photographs, graphics, video and audio content) on the Websites is protected by copyright in the favour of the Company under applicable copyright laws and is also protected otherwise under general intellectual property law.
  • All information submitted by the Customer or Agent on behalf of the Customer on the Website (except for the information which shall be by virtue of its nature, be deemed to be proprietary information of the user or the Customer) whether through the Website or otherwise shall be deemed to be the property of the Company, and we shall be free to use any ideas, concepts, know-how or techniques provided by such user or Customer on the Websites, in any manner whatsoever. Company shall not claim any right, title and interest on the Customer Data provided or uploaded by the Customer through the Bunker User Application.
  • Not all the products and Services offered on Company’s Websites are available in all geographic areas and user may not be eligible for all the products or services offered by Company on the Websites. Company reserves the right to determine the availability and eligibility for any product or service.
  • You hereby irrevocably and unconditionally grants no objection to the Company to collate the transaction details relating to the services received by you from the Agent, using the Application and agree to provide any such transaction data to the Company for further processing of any transactions on the Application.
  • We do not guarantee or warrant that any Content that you may store or access through the Services will not be subject to inadvertent damage, corruption or loss.
  • We may be required to access, use, preserve and/or disclose your Account information and content if legally required to do so or if we have a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce these Terms of Use, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights and property or safety of our users or third parties as required or permitted by law.

Accessing and Downloading of the Application

Users are required to download the Application, which is available on both Android and iOS Mobile Phone Platforms operated by Apple App Store or Google’s Play Store, respectively (collectively referred to as “App Store Sourced Application???). You are responsible for providing, at your own expense, all equipment necessary to use the Services, including mobile phone, a computer, modem, and Internet access (including payment of all fees associated with such access). The User may have to open at his own expense an account with an App Store Sourced Application and subscribe to the account, for downloading the Application.

Post and prior to registering for our Services and the following shall apply to any Application accessed through or downloaded from the App Store Sourced Application:

  • You acknowledge and agree that (i) these Terms are concluded between you and Company only, and not with the App Store Sourced Application, and (ii) Company is not responsible for the download of the App from the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Services.
  • You acknowledge that Apple and/or Google has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
  • In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple and/or Google, and they will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple and/or Google will have no other warranty obligation whatsoever with respect to the App Store Sourced Application.
  • You and Company acknowledge that, as between Company and App Store Sourced Application provider, Apple and/or Google is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

Without limiting any other terms of these Terms, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.

Registration of the User

The Service is designed to assist users of the Website to monitor and store Customer Data, receive advice, as well as tracking other data associated with the Customer, who are connected to the Bunker Agents via Bunker User Application.

User shall be able receive access to the Application by registering on the Application and shall be entitled to receive the Services by making the payment (if any) towards the Subscription Fees. Users agree and acknowledge that the Services provided herein shall be available to the Customer, who are registered with the Company on the Bunker User Application.

  • Registration process:
    • As part of the registration process you will need to create an account (“Account???) on the Application, by providing the following details required to obtain an access to use the Application, including but not limited to:
  • A valid mobile/contact number, name, email, location details, address, etc.
    • The abovementioned provided information/details shall be provided by the User at the time of registration, prior to receiving the access to the Services. Only upon receiving the registration information provided by the user, the Account of the user shall be activated.
    • Kindly Note: In the event, if any discrepancy is found, in case any of the information provided by the user for the registration of the Account, Company shall have the sole discretion to the reject registration of the Account. The privacy of the documents provided or any such personally identifiable information provided on the Application, shall be maintained in accordance to the Privacy Policy of the Website.
  • Subscription Process
  • Post registration on the Application and once the Account of the user is created, for the purpose of subscribing, procuring and using the Services of the Company, User may be required to make the payment towards the Subscription Fees (as listed on the Application), for various subscription plans as laid down on the Application, through the payment mechanism provided on the Application.

You cannot register on the Application by using the names and information of another person or using words that are the trademarks or the property of another party (including ours), or vulgar, obscene or in any other way inappropriate. We reserve the right with or without notice to suspend or terminate your Account in the event of any breach of these Terms.

In the event, the registration is done by the Company, on behalf of you, it shall be notified to you upon the creation of the Account and you would be required to download the App and activate the your Account by providing the relevant details.

You represent and warrant that (a) the Account shall be opened by you and managed by you (b) the Customer Data provided by you on the Application belongs to you and is not violating any applicable laws (c) there are no legal or regulatory impediments which prevent you from providing Customer Data on the Application (d) it is your responsibility to manage the usage or access of your Account by any such third party (including your assistants, juniors, associates, etc.) and you shall be responsible for any damage caused by such third party through usage of your Account. Towards this you have submitted documents on the Application, which shall be accessed by the Company or the Bunker Agents for providing you related services and you represent and warrant that all such documents and their particulars are true and have not been obtained through any unfair, fraudulent, unethical, suspect or illegal means.

User agree that any and / or all information that may be provided by you on the Application from time to time, including but not limited to contact information, financial documents, insurance documents, bank documents, address and related information or any other information required under existing or future KYC or other norms and laws, may be shared by Company with the regulatory authorities/mutual funds/banks or their respective authorized service providers, auditors, legal and consultants in compliance with the extant legal provisions from time to time.

Fees and Payment

The User agrees to pay, if any, subscription fees, consulting fees and other fees applicable to User’s or subscription of User for the Services and the User shall not circumvent the fee structure. The fee is dependent on the various plans as provide by the Company and such plans as purchased by the User and on any additional usage beyond limitations of the User plans but not on actual usage of the Services. THE SUBSCRIPTION FEE IS NON-REFUNDABLE.

We may add new subscription services for additional fees and charges or may proactively amend fees and charges for existing subscription services, at any time in its sole discretion. Fees stated prior to the subscription services being provided, as amended at our sole discretion from time to time, shall apply.

You authorise us to make such modification to the fee structure as required during the subsistence of a subscription period and also agree to abide by such modified fee structure.

Each User is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting. We are in no way responsible for any of the User’s taxes or legal or statutory compliances, except for our own due diligence.

We may make available an offline/online fee payment facility, supported by a third party vendor. We are not responsible for any loss or damage caused to the User using this payment facility provided by such third party vendor.

In order to process the fee payments, we may require details of User’s bank account, and other such financial information. Users are directed to check our privacy policy on how we use the confidential information provided by Users.

Fees and charges shall be calculated solely based on records maintained by us or our third party billing provider. No other information of any kind shall be acceptable by us or have any effect under this agreement. Decision of the Company shall be final and binding in relation to any fees payable by Users.

You can cancel your access to the Services using any of the cancellation methods listed in these Terms or by contacting our customer support via email at hello@bunker.co.in. The one time fees, if any charged, shall not be refunded to the User.

We will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services, or parts thereof. We shall have the right to deduct any taxes that are due in relation to the refund amount (if any). The subscription fees are non-­transferable and the payment made by the User for a particular subscription Service cannot be transferred or carried over to another Service.

Use of Data

Through your use of the Website, you agree and understand that you shall be providing access to your sensitive and valuable data, which may include medical records, financial information, personal information, financial documents or any other information as may be required.. Company shall use its best efforts to maintain the confidentiality of such Customer Data and shall not be responsible for any access of the Customer Data by the third party or Agent, and shall not be responsible for the loss, damage, theft or misuse of such Customer Data. You acknowledge that a breach of these Terms may lead to substantial losses or damages to Company  and you agree to defend, indemnify and hold harmless Company, its affiliates/subsidiaries/JV partners and each of its, and its affiliates/subsidiaries/JV partners employees, contractors, directors, suppliers and representatives and in addition, the Customers of the Website from all damages, losses, liabilities, costs and fees incurred as result of your breach. Further, You shall observe all caution prior to providing the Customer Data on the Application.

Also, the Customer Data provided by you, shall be accessed by the Bunker Agent, who would be tagged to your Account under the “My Agent??? in the Application. You accept that you shall be providing access to the Customer Data of your account to the Bunker Agent in an “As-Is??? manner and you warrant and represent that the data provide by you on the Application is accurate and correct. The Customer Data or any part thereof, is either reported or provided by you or your Agent. You agree and accept that by granting access to the Bunker Agent (linked to your Account) for receiving the service of the Bunker Agent, you grant such right to the Bunker Agent for adding, deleting, updating and/or modifying the Customer Data that is visible to the Bunker Agent in process receiving the services of the Bunker Agent.

Conduct on Website

Your use of the Website is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the Website. By posting information in or Content or otherwise using any communications service, software library, push notifications and in-app messages or other interactive service that may be available to you on or through this site, you agree that you will not upload, share, post, make available any unsolicited or unauthorized email or SMS messages or otherwise distribute or facilitate distribution of any content — including text, records, communications, software, images, sounds, data, or other information — that:

  1. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
  2. victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  3. infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party or third party;
  4. constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
  5. contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
  6. impersonates any person or entity, including any of our employees or representatives.

We neither endorse nor assume any liability for the contents of any material uploaded or submitted by you or any third party users of the Website. We do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or provided through this Website. However, we have the right at our sole discretion to remove any such content that, in our judgment that does not comply with these Terms of Use and any other rules of user conduct for our site, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against the Company, arising out of such removal of Content. In addition, you may not use your Account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the Website may be available to you for your access or other authorized users of the Website. You shall not interfere with anyone else’s use and enjoyment of the Website or other similar services. Users who violate systems or network security may incur criminal or civil liability.

You agree that we may at any time, and at our sole discretion, terminate your subscription, Account, or other affiliation with our Website without prior notice to you for violating any of the above provisions. In addition, you acknowledge that you will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.

You agree not to sell, reproduce, duplicate, copy or use for any commercial purposes any portion of this Website or Customer Data or use of or access to this Website. You shall maintain a procedure external to the Services for reconstruction of lost or altered files, data or programs. And it will be your responsibility for establishing designated points of contact to interface with the Services.

Termination

Company reserves the right to suspend or terminate your access to the Website and the Services with or without notice and to exercise any other remedy available under law, in cases including where,

  1. You are in breach any Terms of this Agreement;
  2. A third party reports violation of any of its right as a result of your use of the Services;
  • Company is unable to verify or authenticate any information provided by you to the Company;
  1. Company has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or
  2. Company believes in its sole discretion that User’s actions may cause legal liability to the users of the Application or for Company or are contrary to the interests of the Website.

Once temporarily suspended, indefinitely suspended or terminated, the User may not be able to continue to use the Website under the same Account, a different account or re-register under a new account. On termination of an Account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material kept on the Website by such User.

All provisions of the ToU, which by their nature should survive termination, shall survive termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability

Disclaimer: In the event you voluntarily terminate or cancel the Services, you are required to delete the Application or Website from such device wherein the Application was accessed. Mere deletion of the Application does not tantamount to the termination or cancellation of the Services. However, Company shall not be responsible for any such notification or alerts received by you, post deletion or removal of the Application or Website. You agree and acknowledge that Company shall not be held liable or responsible in case Bunker Agent tries to contact you or reach out to you, post termination of the Services.

Link To Third Party

Company may provide you links to third party services (“Third Party Services???). You agree to use the Services at your sole risk and that we shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. User understand that certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials???) or provide links to certain third party websites. By using the Third Party Services, you acknowledge and agree that Company is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. COMPANY DOES NOT WARRANT OR ENDORSE AND DOES NOT ASSUME AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON FOR ANY THIRD PARTY SERVICES, THIRD PARTY MATERIALS OR WEB SITES, OR FOR ANY OTHER MATERIALS, PRODUCTS, OR SERVICES OF THIRD PARTIES.

No Objection From The User(s)

User acknowledge and grants no objection to the Company to do or place requests for the User on the online technology platform of the Company and at users own risk and cost, all or any of the following acts, deeds matters and things:

  • To forward Customer Data and requests to the respective Users with respect to the instructions received from the Agent.
  • To forward Customer Data and requests to the Bunker Agent with respect to the instructions received from the User.
  • To obtain and forward to the regulatory authority, the user’s information as available in the records provided on the Application and/or any Customer Data. User agrees that such records may be used by the regulatory authority for authorizing the transactions that may be submitted by user in physical/offline mode.
  • To contact user regarding matters pertaining to the operation of user account including, but not limited to, servicing of users requests, communication of special offers, new product launches and product recommendations. This consent will override any registration for Do Not Call (“DNC???) / National Do Not Call (“NDNC???).
  • You agree that we can and/or may communicate with you via phone calls, SMS, E-Mails and/or any other method and will not be liable to you and/or any other authority for such an act. If your number is registered with any Do Not Call (DNC) and/or Do Not Disturb (DND) service you hereby authorize Company to communicate with you via telephone calls, SMS, E-Mails and/or any other method and You will not in any case hold Company liable for any communication in this regard.

Disclaimer

ALL MATERIALS AND SERVICES ON THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES, APPLICATION AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES, APPLICATION AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, APPLICATION OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE WEBSITE OR FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THIS WEBSITE OR APPLICATION COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES ON THIS WEBSITE, INCLUDING THE FEES AND PRICES AND DESCRIPTIONS OF ANY SERVICES LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS WEBSITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.

THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.

Through your use of the Site, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandize and services and you. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS SITE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE ON OR THROUGH THIS SITE FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES. COMPANY AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, SPONSORS AND PARTNERS DO NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Content available through Application often represents the opinions and judgments of an information provider, site user, or other person or entity not connected with us. We do not endorse, nor are we responsible for the accuracy or reliability of, any opinion, advice, or statement made by anyone other than an authorized Company spokesperson speaking in his/her official capacity. Please refer to the specific editorial policies posted on various sections of this site for further information, which policies are incorporated by reference into these Terms of Use.

You understand and agree that temporary interruptions of the services available through this Website may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this site, and therefore, delays and disruption of other network transmissions are completely beyond our control.

You understand and agree that the Services available on this Website are provided “AS IS” and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

YOU SHALL REFER TO AND ALWAYS BE BOUND BY COMPANY’S INSTRUCTIONS AND POLICIES AS AVAILABLE ON THE WEBSITE.

LIABILITY OF COMPANY

Company shall not in absence of gross negligence on the part of the Company be liable to user for any act, omission or delay by the any authority or Customer or for any claims which user may suffer or incur as a result of (Customer Data) or in course or discharge of the duties by Company or its employees, officers, directors, nominee or agent.

Without prejudice to the above, Company shall not be held liable for any loss or damage or failure to comply or delay in complying with its obligations under these Terms which is caused directly or indirectly by any event or circumstances beyond Company’s reasonable control. These include system failure, network errors, delay or loss of data due to the above and in circumstances of acts of God, floods, epidemics, quarantine, riot, civil commotion and/or war. User further agree that Company shall not be held liable for any losses, damages, expenses, costs, liabilities and claims of whatsoever nature caused by fraudulent or unauthorized use or access of user information, and/or signatures. Company will be under no duty to verify compliance with any restrictions on Customers investment powers or Agents capability on providing the services.

Company will not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of any defects or imperfections or mechanical or other technical failure with relation to computer, cable, telex, telephone or postal system.

While Company will make every effort to have its computer systems available at all times, Company makes no guarantees with respect to the availability of such systems. Company will make every effort to resolve availability issues such as network problems, virus attacks etc. in an expeditious manner. Notwithstanding these, Company will as such not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of lack of such availability.

Company shall not be liable for any loss or damage caused by reason of failures or delay of the Agents for performing any of its obligations towards the Customers, for any failure or delay in providing any related services to the Customer and user shall hold Company harmless and free from any claim in respect thereof. Company shall also not be liable for any delay, failure or refusal of any related investment made by the Customer through the users or other loss caused to user or Customers arising therefrom.

In instances of third party claims, Company shall not be liable for any failure/delay, wherein such claims/losses are arising due to a reason entirely attributable to an error or gross negligence of the user or the any such regulatory authority.

Company does not guarantee or warrant on any direct/indirect business to the users as part of this Agreement. Company does not guarantee and represent that the desired result shall be delivered or obtained by using the Services provided vide the Application.

Company shall not be held responsible for any such transaction between the Agent and Users, including any payments to be made by the Customers to the Agent or any such payments to be received by the Agent from the Customer or any such amount to be received by the user from the Agent. The Company shall not be made party to any transaction between Customer and the Agent.

Company does warrant and represent that the information provided by the Agent to the user is accurate, complete and valid. Prior to providing an access to the Customer Data, you are responsible for verifying the details (license, identification, permits) of the Agent.

You agree and acknowledge that the Company does not take any responsibility for:

  • Customer data which is provided by you to the Agents either physically or electronically;
  • loss or theft of any Customer Data provided by you to the Agent;
  • the performance of the service by the Agent shall be as per your expectations, including negligence or any such act thereof;
  • any acts or omission of the Agent towards the performance and execution of services on your behalf i.e. for instance, any delay in renewals, execution of documents, etc.;
  • your face to face meetings or personal meetings conducted with the Agent or any act of misbehavior by the Agent with you;

CONFIDENTIALITY OBLIGATIONS

You shall not share any Confidential Information provided by us or the Agent to you with any third party under any circumstances.

You undertake that you shall disclose information on need basis and only as required for undertaking Services as per this Agreement. We agree not to disclose the same to any third party (except to such parties or Agent, as authorised by you) and to keep the same secret and confidential. The Confidential Information excludes information that: (i) was or becomes publicly known through no fault of the parties; (ii) was rightfully known or becomes rightfully known  without confidential or proprietary restriction from a source other than the Customer or Company; (iii) is independently developed without the participation of individuals who have had access to the Confidential Information; (iv) is approved by the Customer or Company for disclosure without restriction in a written document which is signed by a duly authorized officer of Customer or Company; and (v) the user is legally compelled to disclose; provided, however, that prior to any such compelled disclosure, the user will (a) assert the privileged and confidential nature of the Confidential Information against the third party seeking disclosure and (b) cooperate fully with the Customer or Company in protecting against any such disclosure and/or obtaining a protective order narrowing the scope of such disclosure and/or use of the Confidential Information. In the event that such protection against disclosure is not obtained, the user will be entitled to disclose the Confidential Information, but only as, and to the extent, necessary to legally comply with such compelled disclosure.

We shall undertake all reasonable efforts to protect your confidential information and will ensure that no third party can access the same, except our authorized personnel for carrying out maintenance work.

Upon expiry or early termination of this Agreement, We shall destroy all confidential information provided by you, forthwith.

Data Protection And Security: We shall deploy several methods to prevent unauthorized content viewing, copying, accessing and remains committed to your security and confidentiality. We agree to protect your confidential information and will not disclose such confidential information to third parties, unless required or authorised by you.  This covers all material breaches including but not limited to preventing unauthorized access to Website, making an attempt to copy screens, workflow, system, report, inference, algorithms, concepts, your content in any form and your core business processes implemented on Website.

Nondisclosure: This obligation shall survive the termination or expiration of this Agreement for a period of three (3) months from the date of such termination or expiration, we and you agree to maintain all Confidential Information in confidence to the same extent that it protects its own similar Confidential Information, but in no event using less than reasonable care, and to use such Confidential Information only as permitted under this Agreement. We and you agree to only disclose the Confidential Information to the employees: (a) with a need to know to further permitted uses of such information; and (b) consultants, advisors, agents, vendors, etc. who are informed of the nondisclosure/ non-use obligations imposed by under this provision.

Indemnification

You shall defend, indemnify, and hold harmless the Company, its affiliates/subsidiaries/JV partners, Agents and each of its, and its affiliates/subsidiaries/JV partners employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to (i) your use or misuse of, or access to, the Service, or (ii) your violation of the ToU or any applicable law, contract, policy, regulation or other obligation. We reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in connection therewith.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY NOR ITS DIRECTORS, EMPLOYEES, AGENTS, SPONSORS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS OR RESELLERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, OR SUBSTITUTE GOODS OR SERVICES, (II) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF THE FEES PAID BY YOU FOR THE SERVICE IN THE ONE (1) MONTH PRECEDING THE APPLICABLE CLAIM OR (IV) FOR ANY MATTER BEYOND ITS OR THEIR REASONABLE CONTROL, EVEN IF THE USER HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Online Payment – Payment Gateway Terms

The payment towards the Subscription Fee shall be done by using an Electronic Payment Gateway facility, offered for transaction on the Website, through a third party service provider registered with the Reserve Bank of India. User cannot use or permit the use of the payment gateway or any related services for any illegal or improper purposes.

Binding nature of above terms and conditions: By use of this facility, user shall be deemed to have agreed to all the terms and conditions governing the payment gateway and shall bound the User in the same manner as if the user have agreed to the same in writing.

Intellectual Property Information, Content Ownership and Copyright Conditions of Access

Copyright (c) Bunker Technologies Private Limited. All Rights Reserved.

The contents listed on the Website for the purpose of providing Services are (i) provided by the Company for the usage of the User (whether or not  content is generated by the user), or (ii) belong to Company, except for the Customer Data of Customer or personal identifiable data of the user. The information that is collected by Company directly or indirectly from the Customer (except for the proprietary information of the Customer) shall belong to Company and is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and You are only permitted to use the Content as expressly authorized by us or the specific content provider. Copying of the copyrighted content published by Company on the Website for any commercial purpose or for the purpose of earning profit will be a violation of copyright and Company reserves its rights under applicable law accordingly. Any unauthorized use of the materials appearing on this Website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

We authorize the User to view and access the content available on or from the Website solely for receiving, interacting, delivering and communicating only as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website (collectively, “Our Content”), are our property and are protected under copyright, trademark and other laws. User shall not modify the Our Content or reproduce, display, publicly perform, distribute, or otherwise use the Our Content in any way for any public or commercial purpose or for personal gain.

User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

Information Rights: We may retain and use, subject to the terms of our Privacy Policy, information collected in your use of the Service.  We will not share information associated with you or any of your third parties unless We (a) have your consent; (b) conclude that it is required by law or has a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or our safety and safety of our users or the public; or (c) provide such information in anonymous or aggregated form provided that such information is not identifiable of you.  You hereby consent to the use of your content and/or any Customer Data in anonymized de-identified form for use by us to provide benchmarking and other services.

Any such Customer Data provided by the User:

  • for the purpose of the receiving Service; or
  • for purpose of receiving the services of the Agent, such data which shall be categorised as the Customer Data or any other such data as provided by Customer;

Ownership of the Customer Data shall belong to the Customer and any such information by virtue of which shall be deemed to be owned by the Company, ownership of such data shall belong to the Company.

Profile Ownership and Editing Rights

In any event, for making any changes to your profile, please reach out to our support team to update your profile on the Application and upon scrutinising the change with proper documentation, your profile shall be updated by our support team. Unless, the profile change is not approved by our support team, the user shall not be able to access the Application and/or receive any Services or related services. However, we shall take the independent decision whether to publish or reject the requests submitted for the respective changes or updates in your profile. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using our Services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, We may modify or delete parts of your profile information at its sole discretion with or without notice to you.

Display Rights of Company

All critical content is content created by the Users or Customer of the Website. As a platform, we do not take responsibility for critical content and our role with respect to critical content is restricted to that of an ‘aggregator’ under the Information Technology Act, 2000.

We reserve the right to collect feedback and critical content for all the Users listed on the Website.

We shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all critical content from any Service, except as required by applicable law.

You understand that by using the Services you may be exposed to critical content or other content that you may find offensive or objectionable. We shall not be liable for any effect on your business due to such critical content of a negative nature. In these respects, you may use the Service at your own risk. We shall, as an ‘intermediary, take steps as required to comply with applicable law as regards the publication of critical content. The legal rights and obligations with respect to critical content and any other information sought to be published by Users shall be in accordance these ToU.

We will take down information under standards consistent with applicable law, and shall in no circumstances be liable or responsible for critical content, which has been created by the Users. The principles set out in relation to third party content in the terms of Service for the Website shall be applicable mutatis mutandis in relation to critical content posted on the Website.

If we determine that you have provided inaccurate information or enabled fraudulent feedback, We reserve the right to immediately suspend any of your accounts with us and makes such declaration on the Website alongside your name/your clinics name as determined by us for the protection of our business and in the interests the Customers.

Ranking Algorithm

The ranking algorithm is designed in the best interest, for determining the rank of the Agents basis the feedbacks received from the users. It is a pure merit driven, proprietary ranking algorithm which cannot be altered for specific Agents. We shall not be liable for any effect on your business interests due to the rank in the ranking algorithm.

Independent Services

Your use of each Service confers upon you only the rights and obligations relating to such Service, and not to any other service that may be provided by Company.

Our Reach Rights

We reserve the rights to display sponsored ads on the Website. These ads would be marked as “Sponsored Listings???. Without prejudice to the status of other content, We will not be liable for the accuracy of information or the claims made in the Sponsored Listings. We do not encourage the Users to visit the Sponsored Listings page or to avail any services from them. We will not be liable for the services of the providers of the Sponsored Listings.

You represent and warrant that you will use these Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and we shall accept no liability for the same

Rights and Obligation relating to the Content

Users shall be prohibited from:

  1. violating or attempting to violate the integrity or security of the Website or any content thereof;
  2. transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of our Services;
  • intentionally submitting on the Website any incomplete, false or inaccurate information;
  1. making any unsolicited communications to other Users or Customers or Agents;
  2. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
  3. attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
  • copying or duplicating in any manner any of our Content or other information available from the Website;
  • framing or hot linking or deep linking any Content.
  1. circumventing or disabling any digital rights management, usage rules, or other security features of the Website.

Company shall upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, shall be entitled to disable such information that is in contravention of this Clause. We shall also be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.

In case of non-compliance with any applicable laws, rules or regulations, or the Agreement (including the Privacy Policy) by a User, We shall have the right to immediately terminate your access or usage rights to the Website and Services and to remove non-compliant information from the Website.

We may disclose or transfer User-generated information to our affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. In accordance with the applicable laws, We shall transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by us, only if such transfer is necessary for the performance of the lawful contract between Company or any person on its behalf and the User or where the User has consented to data transfer.

Company respects the intellectual property rights of others and we do not hold any responsibility for any violations of any intellectual property rights.

Notices/Correspondence

All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to the attention of Customer Service at hello@bunker.co.in. Notices to you may be sent to the address supplied by you as part of your Account registration. In addition, we may broadcast notices or messages through the Website to inform you of changes to the Website or other matters of importance, and such broadcasts shall constitute notice to you at the time of sending.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India without regard to the conflict of laws provisions thereof. All claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms or any transactions entered into on or through the Website shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra, India and you hereby accede to and accept the jurisdiction of such courts.

Miscellaneous

The ToU are the entire agreement between you and Company with respect to the Service, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Company with respect to the Service. If any provision of the ToU is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the ToU will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. The ToU are personal to you, and are not assignable or transferable by you except with our prior written consent. We may assign, transfer or delegate any of its rights and obligations hereunder without consent. No agency, partnership, joint venture, or employment relationship is created as a result of the ToU and neither party has any authority of any kind to bind the other in any respect.